FAQs

1. How can I place an order on MazeKickzSA?

Placing an order with MazeKickzSA is simple and convenient. Just follow these steps:
- Browse our website and select the desired sneakers.
- Choose the size and quantity you wish to purchase.
- Add the items to your cart.
- Proceed to checkout, where you'll provide your shipping and payment details.
- Review your order and confirm the purchase.
- Once the order is placed, you'll receive a confirmation email with your order details.

2. What payment methods do you accept?

We accept various secure payment methods to make your shopping experience convenient. These include major credit cards (Visa, Mastercard, American Express), PayPal, and other popular online payment platforms.

3. How long does shipping take?

We strive to dispatch your order as quickly as possible. The delivery time depends on your location and the shipping method chosen during checkout. Typically, orders arrive within 2-3 business days.

4. Can I track my order?

Yes, you can track your order's progress. Once your order is shipped, we will provide you with a tracking number via email or sms. You can use this tracking number to monitor the status and estimated delivery date of your package.

5. What is your exchange policy?

We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your sneakers, you may initiate a exchange within a specified timeframe (as outlined in our Exchange Policy). Please note that exchanged items must be in their original condition, unworn, and with all original packaging and tags intact.

6. Do you offer international shipping?

No.

7. Can I cancel or modify my order?

We strive to process orders promptly to ensure quick delivery. If you need to cancel or modify your order, please contact our customer support team as soon as possible. While we will do our best to accommodate your request, we cannot guarantee changes to orders once they have been processed or shipped.

8. How can I contact MazeKickzSA for further assistance?

We are here to assist you! If you have any questions, concerns, or require further assistance, please don't hesitate to reach out to our customer support team. You can contact us via email, phone, or through the contact form on our website. We aim to respond to all inquiries promptly and provide you with the support you need.

9. Are there any exclusive offers or promotions available?

Yes! We regularly offer exclusive promotions, discounts, and giveaways to our valued customers. To stay updated with the latest news, releases, and special offers, we encourage you to join our mailing list and follow us on our social media channels. Don't miss out on the opportunity to grab your favorite sneakers at amazing prices!